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Kidkraft Cozy Escape Playhouse
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Sale!

Kidkraft Cozy Escape Playhouse

SKU : 9115

Original price was: $717.49.Current price is: $558.60.

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Description

Looking for the coolest clubhouse around? The ingenious two-story KidKraft Cozy Escape Playhouse lets the fun go up, instead of out, taking up less yard space. With almost 50 square feet / 4.65 sq. meters of play space and the addition of a twisty slide, this double-decker structure can entertain kids all day. The lower level boasts two entrances, a sink and play stove. The front porch with bench is perfect for a brief rest. Next, kids can clamber up to the top via either the side or back ladder. An abundance of windows ensures there’s tons of light. The covered deck includes homey planters for growing flowers, herbs or maybe even lollipops! When it’s time to descend to the ground, this playhouse offers a thrilling alternative to stairs—a twist-n-ride tube slide! Magical memories will abound in this elevated play structure that lets kids use their imaginations in so many different ways. It’ll definitely be a “Cozy Escape” in the backyard for years to come.

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Shipping Policy

At leefurniture, we aim to make shipping straightforward, transparent, and dependable. Below you’ll find the important information about how your furniture order is processed and delivered.

Shipping Overview

Shipping Cost: Free Standard Shipping on all U.S. orders
Order Cut-Off Time: 8:00 PM (GMT-07:00) Mountain Standard Time (Denver)
Processing Time: 1–2 business days (Monday – Friday)
Estimated Transit Time: 3–5 business days (Monday – Friday)
Estimated Total Delivery Time: 4–7 business days
Shipping Area: United States only
Currency: All prices and transactions are processed in USD ($)

Order Processing

Once your order is placed, our team begins preparing it for shipment as soon as possible.

Processing Includes

  • Payment verification
  • Product inspection and quality checks
  • Secure packaging and fulfillment

Orders are generally processed within 1–2 business days after payment confirmation.

Please note that orders placed on weekends or public holidays will begin processing on the following business day.

Shipping & Delivery

After processing is complete, orders are shipped and delivered through trusted U.S. carriers, most commonly USPS (United States Postal Service).

Estimated Delivery Times

Carrier transit time: 3–5 business days
Total estimated arrival time: 4–7 business days from the order date

Delivery times may vary slightly depending on your location, weather conditions, holidays, or carrier-related delays that are outside our control.

Order Tracking

Every order includes a tracking number so you can follow the progress of your shipment.

Tracking information is generally updated within 24–48 hours after the carrier receives the package.

You can check your order status at any time through our Track Order page.

Shipping Address Accuracy

Please carefully review your shipping address before completing your purchase.

leefurniture is not responsible for delays, unsuccessful deliveries, or lost packages resulting from incorrect or incomplete shipping information entered during checkout.

Order Changes & Cancellations

We process orders promptly to help ensure timely delivery. This means:

  • Orders may not be eligible for cancellation or modification once submitted.
  • If you need to make a change, please contact us immediately after placing your order.
  • While we’ll make every reasonable effort to assist, changes cannot be guaranteed once order fulfillment has begun.

Lost, Delayed, or Damaged Shipments

If your package is delayed, marked as lost, or arrives damaged, please contact us within 7 days of the delivery update.

We will work with the shipping carrier to investigate the issue and, where applicable, arrange a replacement or refund once the issue has been confirmed.

Contact Us

If you have any questions regarding shipping or delivery, please feel free to contact our support team:

Email: support@leefurniture.shop
Phone: +1 626-572-8690
Hours: Monday – Friday, 10:00 AM – 8:00 PM
Address: 8952 Valley Blvd, Rosemead, CA 91770, United States

Return and Refund Policy

At leefurniture, we’re committed to offering quality furniture that meets your expectations. If something isn’t right with your order, we’re here to make the return process straightforward and hassle-free.

Key Return Information

  • Return Window: 30 days from the date of delivery
  • Restocking Fee: None ($0.00)
  • Return Method: By mail
  • Return Shipping (Defective/Damaged Items): Free (we provide a prepaid label)
  • Return Shipping (Change of Mind): Customer is responsible
  • Refund Processing Time: Within 10 business days after approval

How to Start a Return

To request a return, please contact us at support@leefurniture.shop with the following information:

  • Your full name and order number
  • The item(s) you would like to return
  • The reason for the return (damaged, incorrect item, no longer needed, etc.)

Important: Returns sent without receiving prior approval will not be accepted. After your request is approved, we’ll provide the return address and detailed instructions for completing the return.

Return Eligibility

To qualify for a return, products must meet the following requirements:

  • Must be unused and in the same condition as when received
  • Must include the original packaging, tags, and any included accessories

Return Shipping Policy

We aim to keep our return shipping terms clear and transparent:

  • Defective or Damaged Items:
    If your furniture arrives damaged or has a manufacturing defect, we will cover the return shipping cost and provide a prepaid return label.
  • Customer-Initiated Returns:
    If you’re returning an item because you changed your mind or ordered the wrong product, you will be responsible for the return shipping costs. Original shipping charges are non-refundable.

Damages & Issues

Please inspect your order as soon as it is delivered.

  • Shipping Damage:
    If your package arrives damaged, please contact us promptly so we can assist you and file a claim when necessary.
  • Incorrect or Defective Items:
    If you receive the wrong furniture item or a defective product, contact us within the 30-day return period so we can work toward resolving the issue as quickly as possible.

Refunds

After we receive and inspect your returned item, we’ll notify you by email regarding the status of your refund.

  • Approved Returns:
    Approved refunds will be issued to your original payment method.
  • Processing Time:
    Please allow up to 10 business days for the refund to be processed. Your bank or card issuer may require additional time for the refund to appear in your account.

Exchanges

If you would like a different furniture item, the recommended approach is to return the original product first. Once the return has been approved, you can place a new order for the item you prefer.

Contact Us

If you have any questions regarding this policy, please feel free to contact us:

Email: support@leefurniture.shop
Phone: +1 626-572-8690
Hours: Monday – Friday, 10:00 AM – 8:00 PM

Address: 8952 Valley Blvd, Rosemead, CA 91770, United States