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LeeFurniture

Welcome to leefurniture!

We believe in making your shopping experience simple, straightforward, and transparent. Below are answers to some of the most common questions our customers may have.

Shipping

Where do you ship?
At this time, we ship exclusively within the United States.

What are the shipping costs and delivery times?
We offer Free Standard Shipping on all orders. Delivery is completed in two stages:

Overall, your order is expected to arrive within 4 to 7 business days. For additional information, please visit our full Shipping Policy.

How can I track my order?
After your order has been shipped, you’ll receive an email containing your tracking number. You can also check your order status at any time through our Order Tracking page.

Payments & Security

What payment methods do you accept?
We process secure payments through Stripe and accept major cards, including Visa, Mastercard, American Express, Discover, and Diners Club. All transactions are processed in USD ($).

Is my payment information safe?
Yes. We use industry-standard payment security through Stripe, which is Level 1 PCI DSS compliant. Payment information is encrypted and transmitted through a secure SSL connection. We do not store your complete card information on our servers.

Orders & Returns

What is your return policy?
We provide a 30-day return window beginning on the date your order is delivered. Eligible items qualify for free return shipping. For complete information, please review our Return & Refund Policy.

How do I request a return?
To request a return, please email us at support@leefurniture.shop with your order number and a photo of the item. Once your return is approved, we’ll provide a prepaid return label and return instructions.

Our Brand & Products

Are your products new?
Yes, all furniture items available from leefurniture are brand new and carefully selected with quality, functionality, and durability in mind.

How can I contact support?
Our team is available to assist with any questions, concerns, or product-related inquiries.

We aim to respond to all customer emails within 24 business hours.

For additional information, please visit our Contact Us page.